Canadian Health Information Management Association Practice Exam 2025 - Free CHIMA Practice Questions and Study Guide

Push technology refers to methods of delivering information to users without them having to request it. This is in contrast to pull technology, where users actively seek out content or data, such as searching for information on a web browser or navigating to a specific website.

In the context of the options provided, an email health alert is a clear example of push technology as it automatically sends information directly to users’ inboxes, keeping them updated without any action required on their part. This proactive delivery method aligns perfectly with the characteristics of push technology, which is about delivering content based on a schedule or event rather than waiting for the user to search for it.

In contrast, the other options involve forms of engagement where the user is the one initiating the interaction. For instance, patients bringing in web page printouts exemplifies the pull approach, where they are seeking out information and deciding what is important to share. Searching on Google is also pull technology, where users perform queries themselves to retrieve information. Finally, sending a consultation upon receipt of a request involves a response to a specific action taken by the user, which does not represent push technology since it relies on the user’s initial request for information.